In an order, the delivery of the product is the final process. After the delivery is completed, the order is completed and the after-sales process is entered. However, it is known that many power supply companies have trouble in the delivery process, resulting in delivery failures, product rework, and extended delivery time. This will undoubtedly disrupt the company's order process, affecting the company's order process.

500kW load bank
 

In order to prevent this situation and successfully promote the delivery process of high-power DC power supply, we must actively establish a delivery system with customers, take the initiative to contact customers to maintain orders, and invite customers to timely acceptance, and solve any problems in advance. Only in this way can we greatly facilitate the delivery process and leave a good impression on our customers. If the problem is not discovered until the time of delivery, the customer's impression of us will be greatly diminished.

After placing an order for high-power DC power supply, the customer suddenly asks to change the order parameters. This has caused great instability to high power DC power supply orders. This is because for customers, high power DC power supply testing conditions can change at any time. As a manufacturer, we should actively cooperate with the customer to modify the order needs, and put forward the most beneficial scheme for both parties. We should not only solve the test problems of customers, but also make the order of high-power DC power supply completed smoothly. Without continuous communication, it is more difficult to modify a high-power DC power supply order the later the customer requests a modification. Therefore, in the process of completing high-power DC power supply orders, customer service also needs to constantly determine the content of high-power DC power supply orders with customers.

Sometimes, the high power DC power supply test is fine when the customer is receiving the high power DC power supply, but after delivery, when the customer arrives, the high power DC power supply will have problems. There are many reasons for this, including wiring installation and specific test environments. Therefore, if conditions permit, it is also very important for technical engineers to personally guide the installation and testing methods of high-power DC power supplies together with high-power DC power supplies to the customer company. Because sometimes, the engineers of the customer company will install and use high-power DC power according to their own understanding, which can easily lead to some unnecessary mistakes and bring a bad experience to the customer.